Menchies Frozen Yogurt in Avondale

Haven't had frozen yogurt for a while and this was a nice refreshing change. Yogurt was great and got 2 filled cups for under 10 bucks including toppings like fruits and such.

The location is in a great spot! So many things to do in this area. That being said, go to ANY and all OTHER PLACES except this place. Has gone so down hill. Everything is ALWAYS dirty. Doesn't matter if you go an hour after they've opened or an hour before they close. It will consistently look disheveled. If it is unsanitary as it is unkempt, you'd be lucky not to catch something. You'd think that with how over excited the employees are to gossip about a previous customers they'd be that quick to clean the place up or AT THE VERY LEAST make it appear as if they cleaned.

Came to get froyo here because the pictures gave me the impression of a cleaner and fresher place than Yogurt Land. My wife and I were mistaken. The floors were visibly dirty and sticky, toppings looked old, unfilled or completely empty, the lighting was terrible (dark and unwelcoming), and overall just very filthy. No employees visible until just as we finished filling our cups. What were they doing? Plenty of work to be done! Flavors were all low or non fat and all tasted like processed dairy dessert. The only decent flavor was the cookies and cream. We should have left after our first impression of this place. We ended up still buying froyo, but it was completely unsatisfactory. Major improvements are needed to keep this place from permanently closing. Start with cleaning up the place (and keeping it clean throughout the service!), keeping the toppings filled and brightening the place up a bit.

Rude employee thought I was going to steal yogurt. Seriously. I was getting yogurt while holding my 8 month old. While waiting for the employee to come around the counter so I could pay, I grabbed a spoon from behind the register. She said “you’re going to have to pay for that!” Confused, I asked “the spoon?” And she said “yes you can only have the spoon unless you pay because people steal yogurt.” I got upset by the assumption so she apologized and threw out the “I can give you a discount”, I told her no thanks, I planned on paying full price from the beginning but I would never come back. First and last time.

This place is Awsome, great yogert so much to choose from. Also so many great toppings from candy to fruit. Great place to take the kids and enjoy some good treats.

Very yummy place. They have many different kinds of yogurt to choose from. They also have a lot of dry toppings like sprinkles, candy, and chocolate. They have different syrups you can add too. The price was comparable to other yogurt shops.

This place is amazing and spacious, the menu was delightful and the rates were very affordable. quick, productive service and very affable staff. Highly recommended.

I like menchies in general. I like that they try to reduce artificial flavors. However, they need to stop hiring high schoolers who can't work late as this causes them to clean up early and when we get there at 930, they've emptied 4 flavors for cleaning, spoons for toppings are put away and chairs are put up. Major cleanings shouldn't be done till after close.

Google says that you are one of the only locations in Phoenix that is open at 11… It is 1115 I drove 30 minutes with my kids to get here and you are not open. I called and nobody answers the phone and there appears to be no one inside please update your Google information so that this is not happened to anyone again!

There was a wide variety of flavors, but they were mostly typical flavors you would expect. However, they did have a seasonal flavor that blew me away. The pumpkin pecan pralean swirl was the best match up I have tried in years. I would prefer more diversity in the flavors but overall I enjoyed my visit.

Very nice. Good place to meet friends. Gian was very kind and helpful on my first time there!

Great experience and delicious yogurt!

Always a good mix of flavors. Clean store and friendly staff

Best dessert place! Delicious! GO HERE NOW!

If I could rate zero stars I would... we ate dinner next door at smash burger and took my child 5 minutes before they close and they wouldnt assist us. If they close at 9:55 they should update their time on google because it obviously says they are open until 10pm obviously they didn’t want to assist us I understand everyone has a family and a life and want to go home but if customers arrive before the closing time even if it’s 5 min before they close I believe that they should still be able to assist! I Will never ever be making my way back over here knowing 3 min of giving us ice cream is such a hassle! That just goes to show the type of service this place has to offer.

I enjoy Menchie's because the taste is great and yogurt is thick not runny. They have many many toppings to choose from. Love the blackboard for the kids to play on. Always a clean spot and staff is friendly.

Loved my experience at menchies. Especially when Gian was working, though I havent seen him recently.

I love frozen yogurt, and menchies is my favorite spot now. I love their toppings. The seasonal flavors are good, but I only get the plain tart, there's nothing better for me.

Just left here. Wow. Two flavors I wanted were out ,and the place was dirty. The two girls were chatting with a friend too busy to help customers or clean. Jenny was the rudest little girl, also couldn't compute in her head that 95+5 is 100. Won't be back to this location.

Menchies is the worst and I mean absolute worst place to get your yogurt I mean come on people be more nice be more positive be more social and not talk back to people like seriously I’m not paying for this so they can get paied never coming back,never going there, I’ll go to other places like froyona, yogurt jungle, or daily yogurt n more. Honestly who ever owns menchies give a nice long talk to your employees

Great flavors as always! They do get new flavors to always keep things new and exciting. The fruit topping side is a little small and without several toppings I'm use to, but it is still nice and gets the job done.

Menchis's is always great. There standard of quality is always very high. The restaurant and workers are clean. The food is delicious and fresh and there are so many choices. AND Mondays that have a deal for $5 desserts.

I bring my kids every Sunday for dessert have never had a problem until today. My son's ice cream tasted very sour (which he gets the same kind every Sunday) I call the store before to make sure I can go back & exchange for the ice cream. The guy tells me yes. When I get there it's a whole different story they accused me of getting a different flavor, the so called "supervisor Christian" Whom doesn't have any customer service, tells me it's my fault & I cannot get a refund or exchange. After the other two staff were just bragging about how they get FREE ice cream for working there in front of my kids. Long story short I paid for an ice cream that my son couldn't eat. It's not about the money it's about keeping customers happy & satisfied especially the kids.

The staff was great especially Ethan he was very nice and made sure I had all my questions answered!

Overall it's ok, not the best one I've been to. They seem to always be out of one of the good flavors and the trash is always overfull and I understand why it's full but I can't understand why the employees don't change it when it dies down and they're just standing there staring at people eating their frozen yogurt.

The only reason I'll give 4 instead if 5 was cause the employees look like they didn't want to be there much but other than that everything was clean and tasted delicious.

Don’t recommend at all!! Came 10 mins before closing just to grab some and head home and they said they were closed so my 4 year old left crying. I’ll take my service somewhere else!!!

Super good frozen yogurt. Many flavors sweet toppings. Nice for a date or late night treat.

It was ok at best. Price was good. The flavors available was lacking. I expected a lot more than what was currently working. The toppings we're incredible with the variety.

Good flavors and lots more toppings to choose from. Kids love the extra cute spoons .

My favorite frozen yogurt place especially love the flavors that they have, constantly trying new ones. They have a good selection of toppings too! If you download their app you get $5 off and Verizon UP local rewards has coupons for them too

So yummy ! Excellent service, very clean, and reasonably priced. I took my three boys for frozen yogurt and the four of us ate for under $25. Not too bad .😀

This place was terrible. The was only about 5 flavors or frozen yogurt and some didn’t even work. There was also like 6 toppings of fruit and stuff to choose from. The syrups were empty. Worst place ever.

Felt very dirty inside. Visibly dirty front door handle, topping bins, counters & scale. I won't be back

I came in last week as a first timer and I have to say it was a really nice clean place . The yogurt taste amazing and there are so many toppings to choose from ! The cashier Ethan was super friendly as well. I will start coming here more often ! (:

We got there at 830 pm on a Sunday they close at 10pm and there was little to no fresh toppings out, no fruit no nothing just the candy toppings, I asked if they were putting any more out and the employee said that was it there was nomore. I got the feeling he was just being too lazy to take more fruit and other toppings out. I don’t understand how you run out by 8 on a Sunday when you still have 2 whole hours left .. 50 people came in after me I can just imagine how they felt seeing no toppings available except candy.

Great customer service 😊

Kid at the counter was very patient and help full. Plus the ice cream and treats where amazing.

Horrible service..the employees are not there to work. They have a lot of flavors to choose from but most times they are out. Would be nice if you could get a smile or something when you walk in or at least frozen yogurt that's available.

great customer service and everything is always fresh!! love coming here with my friends and family :))

This is probably the best yogurt places ever. First of all I loved the sample ideas because nobody wants to waste money on something they don’t like . And secondly I got a whole cup with lots of toppings that I thought was gonna be at leas &10 and it ended up being about $4😁

Delicious yogurt! Lots of great flavors and toppings to choose from. Price isn’t too bad either.

Store was very clean, everything was restocked and look nice!

Great place , the one in Avondale is my favorite!Good customer service

Delicious frozen yogurt and you can feel like you made a healthy choice. Did you really? I don't know. Maybe.

Friendly helpful staff, clean and very well stocked. This Menchies location has a variety of froyo flavors and also many choices for toppings (compared to other froyo businesses near, who do not have much to offer at all).

Down to earth atmosphere, the selection and toppings were great, and it wasn't too expensive!

Love this place alway so clean and everything is alway in stock.

Where do I even start.. let’s talk about cleanliness, gross. They obvious don’t own a broom or mop. And they must be SOO busy to know what cleaning the machines are too or organize the toppings. Now, let’s get to the actual fro-yo, or should I say just yogurt? It’s not very frozen therefore it makes it hard to really enjoy the frozen part. Now, your probably reading this going oh another complainer. But, I have asked the staff about the cleanliness and the floors and more importantly the machines, their response, we are too busy. Let me just add that there was more staff then customers, 4 of them and 2 customers.

It's a nice place to go get some frozen yogurt and it's very clean.